Frequently Asked Questions
Standard shipping rates are $8.99 and estimated delivery time is 4-10 business days. (Covid may change the shipping length).
*Business days do not include Saturdays, Sundays, or Holidays
*Our Standard Shipping combines the capabilities of UPS,USPS, and several regional carriers to deliver packages to you more efficiently.
How do I get in touch with customer service?
For customer service inquiries email firstname.lastname@example.org
Can I change my order once I place it?
No, once you place an order it is final
I’ve forgotten my password, what should I do?
Do I receive an order confirmation?
Yes, you will receive an order confirmation at the e-mail address used to submit your order. If you do not receive a confirmation e-mail within 24 hours of placing your order please e-mail email@example.com
Be sure to include the following:
- First/Last Name
- E-mail address used to place your order
Do you take returns?
At The 4 Store we work hard to ensure that you are using the best products and want you to be satisfied with your purchase. We have a 30 day money back guarantee on products only bought at www.equestrians4you.com
Here is how it works:
For products bought directly from www.equestrians4you.com we accept returns and exchanges within 30 days of the purchase date(shipping and handling not included). The product should be securely packaged and shipped back to us at the following address(shipping is paid by the purchaser) with a copy of your receipt:
Equestrians 4 You
934 Saginaw Rd
Oxford PA 19363